All bookings, confirmations, agreements, changes and cancellations must be made in writing.
Sailing Qualifications
To be allowed use of a bareboat yacht, you will need a valid sailing Certificate or License from your country (i.e. Day Skipper Certificate) and enough experience to sail the boat alone. In Greece, the co-skipper will also need proof of competence or a sailing resume; such as information about the number of miles sailed or sailing school attended. If you book a motor yacht, you must have a motor boat license. We will need a photocopy of these certificate(s).
Insurance
All yachts are covered by hull insurance, depending on the value of the yacht. Additionally, third party insurance is taken out for all yachts. Please note that dinghies and outboard motors are not covered by the insurance (this applies only for sailing yachts charters).
Security Deposit
For all yacht charters you are required to pay a security deposit, which is the limit of your liability for loss or damage to the yacht or its equipment and/or to a third party. This security deposit has to be paid prior to embarkation (by bank transfer to our account, credit card or in cash); the amount to be paid varies according to the size of the yacht. This is refunded after your holiday, less any deductions (losses or damages during your charter).
Cancellation Policy
The cancellation fee may vary and the exact amount can be found on the Charter Party Contract. Cancellation fees are calculated depending on the period of time between the date of cancellation and departure date, according to the Charter Party Contract. If you need to withdraw from the contract for unavoidable reasons, you may suggest a suitable replacement, who can take over the contract; for the same period, under the same conditions. If this is not possible, we will try to charter the boat to someone else.
Our yachts are placed at your disposal for your sailing vacation. Completing the trip is exclusively your responsibility. While planning and making preparations for your charter, you must take into consideration the weather conditions, as well as the experience of the crew. You are responsible for meeting local rules and other legal regulations, as well as observing passport, customs, and license restrictions.
“Check-in” and “Check-out” Procedures
“Check-in” time (embarkation) is normally at 17:00 and “Check-out” time (disembarkation) is normally at 09:00, however some flexibility can be arranged if necessary. The yacht will be ready upon your arrival. A member of our staff will demonstrate and clarify all the features of the boat and will obtain departure permission from the authorities. “Check-in” procedure takes approx. 2 hrs and consists of boat, technical and map orientation, operation of sails, inventory (items on board) check and itinerary information.
The necessary check-out procedures will be made upon client’s return by our representative, where he/she will make sure that everything has been returned properly and that the yacht is in the condition you picked it up. You will be refunded the Security Deposit, less any deductions. You are expected to return the yacht with full fuel and water tanks. “Check-out” procedure takes less than an hour. If you return the yacht late at the end of a charter, you will be liable to pay a penalty charge, and be liable for all recovery costs.
When you arrive to the charter base, you will be required to audit the boat’s inventory and sign an agreement that the inventory is complete.
You will then pay the remainder of the charter fee, plus the security deposit that is particular for each individual yacht. Your security deposit will be refunded in full providing there is no damage to the yacht and its equipment.
Intermediary Role
Please note that Ferry & Yachting Services (travelsail.gr) always acts as an agent for the charter company abroad. For our clients this means that your contract is always entered into directly with the company abroad and not with Ferry & Yachting Services . All charter companies represented by Ferry & Yachting Services have the official government authorisation to charter yachts. We are entitled to issue charter contracts for all our principals and also to receive payments on their behalf. Ferry & Yachting Services provides a highly responsible and professional service to both customers and partners. All bookings, confirmations, agreements, changes and cancellations must be made in writing.
Website Terms and Conditions
Please read these terms and conditions carefully. We may change these terms and conditions or our privacy policy at any time by updating this page. You should check this page from time to time to review these terms and conditions to ensure you are happy with any changes. Using or accessing this website indicates your acceptance of these terms and conditions. If you do not accept these terms and conditions, please do not continue to use this website.
The information contained on this website is given for general information and interest purposes only. Any reference to any service or product which has been or may be provided by travelsail.gr or any other company does not amount to a promise that such product or service will be made available at any time. Changes to or improvement in such products or services may be made at any time without notice. Whilst we try and ensure the information contained on the website is accurate and up to date, we cannot be responsible for any inaccuracies in the information. As a result, you should not rely on this information, and we recommend that you take further advice or seek further guidance before taking any action based on the information contained on this website. Our liability to you as explained above remains unaffected by this.
We are not responsible for the content of, and do not endorse, any other website from which you have accessed the website or to which you may hyperlink the website and cannot be held liable for any loss or damage you incur as a result of your use of any other site from which you hyperlink to or from the website. Content and information provided by third parties other than travelsail.gr is identified clearly where it appears. We publish this content as supplied to us and we are not responsible for its accuracy or timeliness. You must take appropriate steps to verify this information before acting upon it. It is your responsibility to check the terms and conditions and privacy policy on any other website which you visit. You may not link to this website from another website without our consent in writing.
You may not copy, redistribute, republish or otherwise make the materials on this website available to anyone else without our consent in writing. You may, however, print or download parts of the website as you reasonably require for your own personal use.
These terms and conditions do not exclude our liability (if any) to you for: personal injury or death resulting from our negligence; fraud; or any matter which it would be illegal for us to exclude or to attempt to exclude our liability. We do not guarantee that this website will be compatible with all or any hardware and software which you may use or that information downloaded will be free from viruses. We do not accept any liability for any loss or damage that you suffer or incur in connection with such downloads. We do not guarantee that this website will be available all the time or at any specific time. We reserve the right to withdraw or modify this website at any time. We are only liable to you for losses which you suffer as a result of a breach of these terms and conditions by us. We are not responsible to you for any losses which you may incur which were not a foreseeable consequence of us breaching these terms and conditions, for example if you and we could not have contemplated those losses before or when you access this website. Our liability to you shall not in any circumstances include any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.
Privacy Policy
Navigation on travelsail.gr is free for all users without requiring any prior declaration of their personal data.
The registration of some personal information (name, e-mail, telephone, etc.) is only necessary if the user wants to request a service on the website in order to be able to book a reservation or get more information for a tourist product.
These personal data are intended solely to ensure the operation of the services of the website and their use is always made in accordance with the present legislation, the relevant legislation (L.3471 / 2006 (Government Gazette 133 / ? / 28.06.2006) Protection of personal data and privacy in the electronic communications sector and amendment of Law 2472/1997), as well as the General European Regulation 2016/679 on Data Protection (GDPR).
TravelSail.gr only asks for the personal information required to enable the user to fully participate in the services of the website and to enjoy the holiday packages and offers posted to it.
Information We Collect:
Contact Form:
By completing the contact form, you will be asked for personal information such as your name, email address, phone and / or mobile number, home address so that we can store and respond to your request.
Reservation:
By completing the booking form, you will be asked for personal information, such as your name, email address, phone and / or mobile number, home address, in order to be stored and respond to your request.
IP Addresses:
In order to demonstrate the user’s consent to the processing of his / her personal data, the IP address of his / her connection to the site, the time and the data for which he / she gave his / her consent is recorded.
TravelSail.gr also uses the IP address for gathering statistics (Google Analytics) and its security (blocking spam / hackers).
Newsletter:
The user has the option of choosing whether to subscribe to the newsletter of the site and to receive updates (newsletters), news or offers that take place on this site. It should only state its email address. To send newsletters, travelsail.gr uses a partner platform (MailChimp). The user’s email is maintained in the email delivery platform until he / she chooses to be removed from the mailing list.
TravelSail.gr may keep and process the personal data that will be received upon clear information and consent of the data subject, for a specific purpose, with a specific duration and safely.
Personal Data is maintained for as long as user communication lasts, and as required by applicable law or any contractual obligation, depending on the nature of the matter.
Respecting the personal nature of its users’ data, travelsail.gr may not transfer it to any third party (natural or legal person) for any reason whatsoever unless and only if the law requires the competent authorities (legal request of the law enforcement, police or other administrative authorities, in accordance with the applicable law).
The user has the right to information and objection in the context of telecommunication legislation. In particular, the user is entitled to access the Personal Data, the right to rectify or supplement them, right to erase when the objective is completed Processing right to limit Processing right to their portability and the right to object to the further processing and any other right of the Law recognizes. The user reserves the right to withdraw his / her consent with regard to the Processing of his / her Personal Data. The recall is by simple emailing by email at info@travelsail.gr
Travelsail.gr has appointed a Data Protection Officer (DPO) to whom a user may contact for the exercise of his / her rights, Mr. Chrysanthopoulos, Telephone: (+30) 2610 455900, email: info@travelsail.gr.
Cookies
TravelSail.gr has the ability to use Cookies to facilitate the operation of its services. Cookies are small text files that are sent and stored on the user’s computer, allowing websites such as this to work smoothly and without any technical anomalies.
Cookies allow you to collect multiple user selections as well as identify users / members and facilitate their access to the site while collecting
